Essay PreviewMore ↓
“I’ve been here for ten minutes and my server hasn’t taken my order yet!” This is a direct quote from me before I worked at a restaurant. I never looked to see how many tables my server actually had or how much running I made them do. The sad truth is most people do not notice these details either, which may affect the tip their server will receive. By looking at the attitude and maintenance of restaurant customers, you can classify them into three categories according to their tipping patterns: the “hmm…how good were they? tippers,” “the “stick-to-the-fifteen-percent tippers,” and the “I-am-or-once-was-a-server tippers”.
The “hmm…how good were they? tippers” stick out as a sore thumb would. They have the attitude of “They are working for me,” and “The whole world revolves around me.” They also say things such as, “Is my food suppose to look like that?” and “Where is my refill?” They are the customers who always have a disgusted face and are not satisfied with anything. The “hmm…how good were they? Tippers” are not only high maintenance but also the worst tippers. When the bill comes, they feel they can justify giving a small tip because of their “lack of service”. Many can guess the server likes these customers least. These customers not only put the server in an angry mood but also the rest of the employees that must hear from that server.
The average customers in a restaurant fall under the “Stick-to-the-fifteen-percent, tippers.” They have the attitude of “I’m just here for the food.” These average customers can be heard saying, “Looks good, I just need ketchup.” and “When you get a chance, may I please have a refill?” The “Stick-to-the-fifteen- percent tippers” have a more serious, laid-back face and stay quiet. These customers are average maintenance and average tippers. The only time they leave more than a fifteen- percent tip is when they need to round to the nearest dollar. Their server is mellow and polite because he is thankful for the expected tip. A server walks away from the table cool, calm and collected with no need to complain.
The best customers of all three categories are the “I-am-or-once-was-a-server tippers”. These wonderful customers have the attitude of “I know how hard they are working.” and “Wow, our server is busy.” They are the customers who don’t say anything at all except for their order.
How to Cite this Page
"Classification of Restaurant Customers." 123HelpMe.com. 13 Dec 2018
Need Writing Help?
Get feedback on grammar, clarity, concision and logic instantly.Check your paper »
- “Kids eat free on Sunday right?!” “Can I substitute this juice for a Bloody Mary?” “Can I taste that first?” “Oh!. I’m sorry we haven’t even looked at the menu yet. We’ll just be a bit . . . (45 minutes later) . . . ok, were ready.” “Yeah, were ready. Let me have . . . uh . . . oh where was it. Here. Wait no. Where did it go. I can’t find it. You know it has the thing with the thing on it . . .” “Can we get some more of your FREE bread!” These quotes, among a plethora of others, are common occurrences with the serving field.... [tags: Classification Essay]
919 words (2.6 pages)
- A Classic Erie Restaurant Dining at popular chain restaurants can get boring after awhile, as they tend to have similar atmospheres and can be predictable. Local restaurants, however have a special charm and family feel to them. Every city has their own few special family owned restaurants that are well known amongst the city’s residents. In Erie, PA one of these restaurants is known as Syd’s Place which is located on West Lake Rd near the peninsula. Established in 1933, Syd’s Place has become a staple for many Erie residents as well as those visiting the city.... [tags: Restaurant, Food, Rooms, Eating]
1153 words (3.3 pages)
- Eat24 Review Eat24 is a major restaurant delivery company that offers turnkey delivery services to its partners without any startup costs. The company markets the service to local customers, posts your menu online, takes orders, collects the payments and handles the administrative chores like insurance, vehicles maintenance and screening and hiring drivers. All you have to do is cook and package the food for delivery after receiving the verified order from Eat24. You pay a 12.5 percent commission, which is based on the order’s pretax total, in most cases.... [tags: Customer service, Restaurant, Menu, Customer]
1253 words (3.6 pages)
- “I drink to make other people more interesting.” ― Ernest Hemingway In the great world of tending bar there is a myriad selection of customers one would encounter; The Social Drinker, The Self Defined Outcast, The Fish Out of Water, and last but never the least, The Freshman. Each level of drinker has its advantages in social circles and also has equal negative repercussions. Most of these classes aren't built from years of drinking, rather are formed through the personality traits they already have developed through their childhood and young adulthood.... [tags: Classification Essay]
1017 words (2.9 pages)
- “Life is like a restaurant: you walk in, hopefully find good food and good company, and walk back out.” says Taylor Ryan, which couldn’t be more true. Oftentimes, fine dining can turn out to be a positive experience, but sometimes it can be the exact opposite. I’m a student at West Chester University and I don’t usually go out for fine dining, but when I do I still have high expectations. I always hope to have a great time, in a great environment, while enjoying a delicious meal. This would make my outing well worth it.... [tags: Restaurant, Food, Eating, Types of restaurants]
849 words (2.4 pages)
Correlation of the Behavior of Female Waitresses at Sports Bars and the Tips Given By Male Customers
- When we go out to eat or drink at a sports bar, we usually find that a majority of the servers and bartenders are females. Why is this, one might ask. The most obvious reason is that they draw in more male customers to drink beer and eat food. If a male patron were to walk into a sports bar, he would stay longer and spend more money because he would tend to be checking out a server that he considered attractive. Servers usually know this so they tend to expose themselves more and dress accordingly to attract more guys and hopefully to receive larger tips.... [tags: restaurant servers and customer tipping]
2327 words (6.6 pages)
- Introduction In Japan, we consider that customers are god. We usually treat customers very well and give prime services to them. Therefore, I do not usually experience really bad services in Japan. However, I still remember that my family and I received a terrible service at a restaurant in my hometown when I was an elementary school student. The restaurant was one of famous chain casual dining restaurants, such as Applebee’s in the United States, and the name of the restaurant was Jonathan’s. Since my family and I experienced bad services at the restaurant, we have never been there again.... [tags: Cleanliness, Hygiene, Restaurant]
1384 words (4 pages)
- The casual restaurant industry is growing with the rise of Americans interest in unique food, family dinning traditions, and lifestyle changes. According to smartmoney.com, the casual restaurant industry is estimated to grow 13% in 2011 and 17.20% in 2012. Americans have come to rely on the industry for convince, a family friendly atmosphere, and the food. Some of the many attributes of the causal restaurants industry is the past history, the consumer and menu trends, and what the market for the industry is.... [tags: Restaurant Industry, Analysis]
1432 words (4.1 pages)
- It was a special day, a day very much akin to a day in a life of a syndicated series, but with no commercials. You see, it was this day one week prior that Captain Planet and the Planeteers had vanquished all of the Eco-Villains (Hoggish Greedly, Dr. Blight, Duke Nukem, Looten Plunder, Verminous Skumm, Sly Sludge, Captain Pollution, and even the nefarious Zarm himself) in an escapade so daring that they incidentally cured global warming, air pollution, and world hunger simply because their heroics were so epic in scale.... [tags: Restaurant Review]
2531 words (7.2 pages)
- Restaurant Management Running a restaurant can be one of the most stressful jobs as well as the most fun and rewarding jobs. If the manager is a good leader with excellent leadership skills and has great followers the restaurant will be rewarded. If not the restaurant will plummet in sales and no one will be pleased. While developing a business. staff is important to running a successful restaurant, it is also essential that management focus on its public relations as well as its sales and marketing strategies.... [tags: Running Restaurant Managing Essays]
2839 words (8.1 pages)
“Thank you, the food looks great!” This is my quote when I go to a restaurant. To see what servers go through everyday, I now understand what type of “tipper” I should have been a long time ago. If the “hmm…how good were they? Tippers” and the “stick-to-fifteen-percent tippers” could see what the “I-am-or-once-was-a-waiter tipper” sees, maybe their attitude, maintenance level and tipping patterns would change. I made a change for the good and more people should.